Let’s get you unstuck.
Find the right next step for app access, subscriptions, gym partnerships, and your account.
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Where do I get an invitation code?
Your participating gym or coach provides the invitation code. Ask them for the code before getting started. If you have a code that does not work, include the error text in your support request.
How do I download the app?
Use the official App Store or Google Play links on our app page. The app is listed as Nutri: AI Nutritionist.
My account or invitation code is not working. What should I do?
Contact app support from the email used for your account. Describe what happened and which device you are using. Do not send passwords or sensitive health information.
How do I get help with a subscription or payment?
Contact app support with the purchase platform and a description of the issue. Manage any store-billed subscription through the store account used to purchase it; account deletion and subscription management are separate actions.
How do I join as a gym partner?
Visit the gym partnership page, review the onboarding steps, and contact the partnership team. The dashboard login is for existing partners.
How can I delete my account or request data help?
Use the account-deletion page to prepare a support request from your registered email. Sending a request does not instantly delete the account. The existing privacy policy explains the published retention terms.
Where can I read the privacy policy?
The privacy policy is available from the account and privacy links in the footer and help center. The full published policy is in English.